Netflix, What are you Doing
With the announcement of Netflix’s third quarter numbers,
investors are liquidating its stock as quickly as possible. The announcement
stated that Netflix would be splitting the DVD and streaming package, which has
caused ripples of detest throughout Netflix nation. With the separation of
amenities was a price increase for consumers; Netflix customers have decided to
take a stand. With the announcement of losing 800,000 subscribers this quarter,
preceding a quarter with loss in users, stockholders are very concerned. The
article discusses the current state of the company and steps that will be taken
to help get some of the customers back.
In class we discussed the five stages of adoption, Netflix does a wonderful job of promoting themselves and they are exceptional at providing free promotions to draw in new users, which provides knowledge about what he company does. Countless times they have sent email promotions that allow users to receive a month free for Netflix. This is a great way from Netflix to spread knowledge about their product and then persuade new users to consume their product. Their vast library of movies and TV shows is not available anywhere else. This mastery of promoting and persuasion has worked wonders in boosting their user numbers. With the new changes, increase in price and DVD-streaming separation, they are causing consumers, both current and potential, to turn away during the third stage of adoption, accept or reject. The best part about Netflix was the availability of their library at your fingertips and the affordable price but things have changed now with their newfound popularity. Who are we to blame them for wanting to make more money? It would have been nice if they did it without passing the new cost onto longtime Netflix users. The article does a wonderful job of showing many different statistics on how Netflix is still a great company to invest in. What Netflix is missing is that users do not care about the stocks; they only care about the service. Right now the service is not acceptable to longtime users, it is time for Netflix to swallow their pride and go back to consoling user satisfaction instead of profits to guide their decisions.
Citation:
Edwards, C.
(2011, October 25). Netflix declines most since 2004 after losing 800,000 u.s.
subscribers. Bloomberg, Retrieved from http://www.bloomberg.com/news/2011-10-25/netflix-declines-most-since-2004-after-losing-800-000-u-s-subscribers.html
Netflix system
breakdown. October 25, 2011. From: http://www.google.com/imgres?imgurl=http://www.review-hddvds.com/images/netflix-promo2.jpg&imgrefurl=http://www.review-hddvds.com/&usg=__ycPHeOBmsjiK4fpG-S0hldp7qF0=&h=326&w=763&sz=79&hl=en&start=53&zoom=1&tbnid=6rZOu-yi0LKZHM:&tbnh=61&tbnw=142&ei=UVaoTu2TIabgsQKW3uG9Dw&prev=/search%3Fq%3Dnetflix%26start%3D42%26um%3D1%26hl%3Den%26client%3Dsafari%26sa%3DN%26rls%3Den%26tbm%3Disch&um=1&itbs=1
Rosoff, M. 2011.
Netflix adds less than 2 million subscribers this quarter, October 25,2011,
from: http://articles.businessinsider.com/2011-07-25/tech/29999690_1_netflix-q3-twitter




